Our Website operates with cookies.

What are cookies? Why do we use them?

A cookie is a small file stored on your computer by a website that gives you a unique ID. With the help of cookies, browsing our page becomes faster and easier, because they can remember if you have visited the website again and it helps us to provide you with the necessary information about your purchases or your account - when and when they are needed. The cookies created by our website do not contain your personal information. For example, they contain only one numeric ID, which allows us to find your account details or shopping list. In accordance with the Privacy Policy, in terms of customer information, we analyze the data we collect through cookies only on an overall level and not individually.

We use cookies to create for you a pleasant and easy to use online shopping experience. They help us identify the browser, device type, unique ID, computer, login information, website views, traffic to and from the site, referenced URLs, internet protocol (IP) address and basic blog information.

By using the "m-jewels" website, you agree that we may transfer cookies to your device. If you prefer, you can configure your browser not to accept cookies, but this may limit your web experience on our site.

 

 

Types of cookies and why we use them:

There are two types of cookies that can be used when you browse the m-jewels website:

- The absolutely necessary cookies: they are necessary for the proper operation of the website and for the browsing by the user - without them the user may not be able to see the pages correctly or use some features.

- Advertising cookies: are used to create user accounts and send promotional emails according to the preferences of each user while browsing.

 

 

Cookies, in addition to advertising, can be categorized as follows:

- Functionality cookies: are used to identify users while browsing and are necessary for it, such as. remember some of your settings. Without them some of the services provided (such as the use of the shopping cart) on the site will not be able to be provided.

- Performance cookies: used to collect information and analyze how visitors use the site (for example, traffic to and from the site, total sales through the site, pages with the most traffic and those with errors) so that to continuously improve the shopping experience on our site. All information collected by cookies is anonymous and is not used to identify you.

- Preferences cookies: remember preferences and help us customize your purchases.

- Targeting and advertising cookies: used to send you customized ads based on your preferences, so that they are more relevant to you. They limit the number of times you see one of our ads and help us measure the effectiveness of each ad campaign.

- Third party cookies: used by third parties - partners of "m-jewels" for promotional and advertising activities. These cookies allow us to make more correct and documented decisions about the needs and preferences of our customers. Third parties may use more than one type of cookie. All information collected is anonymous.

 

 

Can I check or delete cookies?

You can, if you wish, set the browser you are using not to accept cookies. You also have the option to use our website without cookies being enabled. However, it should be noted that disabling cookies may affect your browsing of the website and / or reduce the effectiveness of the functions and services provided.

For more information on controlling or deleting cookies, visit www.allaboutcookies.org.

 

 

 

The story behind m creations

 

Our story is a beautiful fairytale that is just starting ... we are, as we say, in "Once Upon a Time ...". And since we don't have a past, we don't have a great story. But we have a great appetite for creation, inspiration and love for what we do.

Our goal will always be to try new things at prices that respect as many people as possible. We will achieve this by continually searching, both domestically and internationally, as well as by creating many of the items we offer..

Our dream is to earn your love and trust and with your support to open our wings and travel together in the glowing world of selected jewelery, watches and fine gifts and bring them near you, no matter how far you are ...

 

 

 

 

IRIS payments.

IRIS Payments enables instant payments directly from a customer's bank account, without the use of a card. Customers scan a QR code or select their bank at checkout, completing the purchase via mobile banking with immediate confirmation.

In more detail, the sequence of actions is as follows:

1. The Buyer, after selecting the products from the online store, selects as payment method: IRIS payments.

2. He then selects either his Bank to make a payment in its e-banking and is redirected to his Bank's e-banking website, or the use of a QR code to scan the code through its m-banking, in order to confirm the payment by debiting the Payer's payment account.

3. Finally, upon completion of the transaction process (payment or transaction cancellation), the Buyer is redirected from the IRIS Payment option website (QR code or Bank) to the Online Store environment.

 

Cash on delivery.

You will pay the price of your order to the Courier when delivering the products to the place you have indicated. You will incur a Delivery Cost of 2.80 €.

(Applies only to purchases within Greece)

 

PayPal payment.

PayPal is a 100% secure way for fast online payments. It is the most widespread online transaction and the PayPal system is trusted by millions of consumers every day worldwide.

 

Payment by credit, debit or prepaid card Visa, Mastercard, Maestro, American Express, Diners.

All payments made using the card are processed through the electronic payment platform of ALPHA BANK's "Alpha e-Commerce" online payment platform and TLS 1.2 encryption is used with 128 bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its designated recipient, who will be able to decode it using the appropriate key.

 

By bank deposit.

Account Name: THEOTOKATOU MARIA
Bank Name: ALPHA BANK.
IBAN GR86 0140 2690 2690 0200 2005 925
BIC : CRBAGRAAXXX

To avoid delays, make sure the name and order number are mentioned on the deposit.
(The order is still pending confirmation until payment is received. To expedite the process you can send us a copy of the deposit by e-mail at "info'@'m-jewels.gr")

 

Privacy

The personal information that you will need to fill in on our site is in some cases mandatory and in other cases optional. The obligatory data mainly include the data that we will need in order to proceed with the sending of the order. So, even if you make a purchase "as a guest" and not after registration, you will obviously need to write us your name, address and a contact phone number. The optional information includes some additional information that you will probably be asked on some pages of our site, such as whether you are a man or a woman, your date of birth and the like. This information is intended for your most "personalized" service (for example, you may be sent a personal discount coupon on your birthday) and in no case is it necessary to fill them in order to buy something from our site.

All data you trust us are stored in accordance with Greek law (L.2472 / 97), and the law of European law (directives 95/46 / EC and 97/66 / EC) and are intended only for use within our site and may not be used by any third party, unless in certain cases - for example criminal activity - the law provides otherwise.

The information during the sending process is secured through their encryption (SSL 128-bit keys) and ensures the protection of the data against malicious cyber attacks.

For the storage of information in our database, in addition to the automated security systems, the guarantee is the 10-year course of our company in the field of trade and then e-commerce, which ensures that we will not in any way voluntarily or unintentionally move the information you trust us.

 

Legal information / Use of our site:

This site is owned by the company MARY THEOTOKATOU with VAT number 077273864 and headquarters at Esperidon str. 19023 Porto Rafti Attikis. The name m creations is a registered trademark, as are the names m-jewels.gr, m-jewels.com and m-jewels.eu.

The photos, texts, icons of our site and any other material on it (such as graphic design work, banners, buttons, etc.) are our intellectual property and may not be distributed in any way for commercial purposes. Of course, you are allowed to "download" photos and material for your personal (non-commercial) use, as well as to share them with your friends or to "upload" them on your own personal web pages, where products are not traded commercially. In all other cases, use of material from our site without our prior approval is prohibited.

You also agree that you will not attempt in any way to damage our site, the servers that host it or our database. You will not attempt to access information that users of our site have entrusted to us. You will not attempt to spread viruses and other malware through our system and you will not attempt to access our site and our servers through automated systems (robots, spiders). Also that you will not try to send e-mails using information from us and users of our site.

 

User comments and feedback:

Any comments from users of our site, as well as any other information, application and material that they send us, is our property, which we can use on our site. We make every effort to properly use this material and to store the information that our users trust. We also undertake to publish users' views and ratings of our products and services, unless they contain insults or phrases that raise legal issues.

Price policy and product stock:

We make every effort so that our prices and the available quantities that you see on our site correspond to reality. But because mistakes always happen, we are committed that in case of inaccuracy in relation to the prices or the available stock, we will try to settle the difference for the benefit of the customer and in any case in a spirit of mutual understanding.

Color rendering in photos:

Photos are the most basic tool of our work and that is why we treat them with the respect and attention they deserve. We try to be as close as possible to the real image of the product and as detailed as possible, with alternative shooting angles, product details and of course the right lighting. But because computer screens have specific settings and different color rendering, we can not guarantee the absolute accuracy of what you see on your screen. However, you can have a more expensive one.

Typographical errors, inaccuracies, incomplete information:

We make every effort to ensure that product descriptions, prices and available stock correspond to reality. However, we can not completely avoid mistakes and omissions, which we will try to deal with as soon as possible, but also to resolve in a spirit of consultation with the customer any problems that arise due to these errors, but we can not guarantee agreement with him. . However, in case the customer thinks that he bought the product at the wrong price or due to a wrong description or image, he can return it to us. For the relevant return process see the corresponding page.

Notifications:

We try to be as discreet and clear as possible in our communication with customers / users of our site. We send the necessary notifications for the progress of the orders via e-mails and only if this is deemed necessary, by phone. We also do not send newsletters or other promotional material unless the customer / user has agreed to it or requested it.

Links από και προς το site μας:

As we all know, the internet is a matter of connections and links. In this way we inform and are informed, we suggest but we are also suggested by others. However, we are not responsible for the material and the operation of these links, which lead to or start from our site. We therefore recommend that you be careful and if you notice anything suspicious, leave the relevant website and report it to us at info'@'m-jewels.gr

Limitation of Liability:

For the products you see on our site we do not provide any form of guarantee in terms of their properties or in terms of their durability in use. Nevertheless, we are always willing to undertake the repair of defective products with little or no financial burden to the customer, when this is possible.

The use of our site is the sole responsibility of the users. We are not responsible for any problems that occur to users when they access our website and that are related to the compatibility of their own infrastructure with our site. We are also not responsible for problems that will arise due to malicious actions of third parties, which will create problems in the security of our system.

We are not responsible for any delays in the execution of orders, unless there is deceit or gross negligence on our part. However, we recognize our potential mistakes that can lead to delays and our permanent goal is not to leave dissatisfied customers.

Legal disputes:

You acknowledge that the Greek courts are responsible for resolving any legal disputes with our company and our site.

Withdrawal / Return of products:

You can return any of the products of your order or all of it within 20 days from the date of delivery and request a replacement of the products or - under certain conditions - a refund.

In case we sent you the wrong product (and this is not due to your typing error) we are obliged to send you the correct product at no extra charge, while if the product you want is not available, you return the wrong item and we return the amount you paid, including shipping costs.

In case the product is not exactly as you would like it - wrong number, different design than you understood, etc. - you return it to us and we replace it with another one. Also, if for any other reason you regret your order, you can notify us within 14 days of delivery (according to article 5 par. 10 of law 2251/1994) to return part or all of your order to us and to request a product replacement or refund. The shipping costs of the return and the possible new shipment are borne by you.

If the product you received is defective or damaged during transport, we undertake its replacement or if this is not possible, your refund. In this case the shipping costs are borne by us. Possible defects do not include minor differences in the color, texture or shape of the products.

In all cases, the product must be in good condition in its original packaging, not used and accompanied by the necessary documents (retail receipt or delivery note or change card).

Order cancellation:

In case you change your mind and want to cancel your order before it is sent, call us immediately at +30 6949 068277 to help you with the process.

Privacy:

Each visitor can browse our online store without giving any personal information. We will only need personal information (your email, username and password) when ordering services or products.

Information regarding the purchase of services and products:

The necessary information for each transaction is your name, a landline, address (street, city, postal code) and type of document (receipt, invoice). At the same time, we voluntarily ask for some information such as mobile phone number (in case we need to contact you directly), fax number and profession.

Document data:

In case you cut an invoice we need the name of the company, VAT number, and address of its headquarters.

IP Addresses:

The IP address through which the PC accesses the Internet and is then used solely for the collection of statistics and the security of transactions.

Cookies:

Like most companies and websites, our site uses the so-called session cookies, in order to make it easier for you to browse our pages and use our services. This way, for example, the system "remembers" the password you used on a previous page and does not ask for it again and again in order to buy a product. This data is deleted from our system as soon as you leave our site, but remains in the memory of your computer (resulting in the next time of your visit our system "recognizes" you), unless you choose to delete cookies in the browser that you use.

Marketing Emails - Website:

The user has the option to subscribe to m-jewels marketing emails. The user can register:

when ordering a product
when creating your account
from the special field at the bottom of each page of our site

When registering the user in the subscriber list, our company collects only the email provided by the user and which is stored on the site (and in no other application), in order to send informative emails about offers and news us. The user's email is kept on the site, until he chooses to unsubscribe from the marketing emails. The unsubscription can be done through any email the user has received and after clicking on the link "Delete from the list" or by sending a message to info'@'m-jewels.gr, requesting the removal from the list of subscribers.

Third party vendors, including Google, may display our ads on Internet sites. For this reason, m-jewels and third party vendors, including Google, may use cookies to update, optimize and display ads based on a user's previous visit to our website as well as repetitive actions. marketing (Remarketing). You can opt out of such use of cookies by Google, here. You may also opt out of the use of cookies by third-party vendors by visiting the Advertising Initiative opt-out page.

Credit card details:

We do not store your credit card details and there is no way we can ask for your credit card numbers via email. In addition, the credit card payment process is processed on secure payment "platforms", such as the Bank and PayPal, so the information you fill in is guaranteed by an automated online payment system.

Delete items from our system:

In case you want some or all of your personal data to be deleted from our system, you can send us an e-mail at info'@'m-jewels.gr or call us at +30 6949 068277 and notify us of the request your.

 

How we secure your information:

Encryption:
In order to ensure that your personal data (password, addresses, telephone numbers, credit cards, etc.) remain secure and there is no risk of leakage, wherever you enter personal data there is SSL 128-bit keys encryption.

This encryption is a way of encrypting the information that is entered into the system until it reaches us, so it is decoded and we read it. This ensures that no third party (malicious person or machine) interferes with the information transfer process in order to steal it.

Customer identification:
Access to your personal information and your account is done through 2 codes, the User Name (username) and the Security Code (password). Both of these codes are personal, are configured by you and you are responsible for not leaking them to third parties

Firewall:
Access to our system (our database and other confidential information) is protected by a firewall on the servers that host our site.